These Terms and Conditions govern your use of Diamond Line Logistics’ moving and delivery services. By engaging with our services or using our website, you agree to comply with and be bound by these terms. Please read them carefully before booking or using our services.
Services Provided
Diamond Line Logistics offers local moving and delivery services within Florida. We commit to performing these services with reasonable care and skill. Service descriptions, including pick-up and delivery locations, dates, and pricing, will be clearly communicated and agreed upon before the move or delivery begins.
Booking and Payment
All bookings must be confirmed through our official channels. Payment terms, including deposits, final payments, and accepted payment methods, will be specified in the service agreement. Prices quoted are based on the information provided and may be subject to change if additional services or unforeseen circumstances arise.
Customer Responsibilities
Customers must provide accurate information regarding addresses, items to be moved or delivered, and any special requirements. It is the customer’s responsibility to ensure access to the pick-up and drop-off locations is safe and suitable for our vehicles and staff.
Liability and Insurance
Diamond Line Logistics takes great care in handling your belongings; however, we are not liable for damage or loss caused by circumstances beyond our control, such as natural disasters or improper packing by the customer. Insurance options will be discussed and offered where applicable, but it is the customer’s responsibility to understand coverage limits.
Cancellations and Rescheduling
Cancellations or rescheduling requests must be made within the timeframe specified in your service agreement. Fees or penalties may apply for late cancellations or no-shows. We reserve the right to reschedule services due to unforeseen events with prior notice.
Limitation of Liability
Our liability for any claim arising from the services provided is limited to the amount paid for those services. We are not responsible for indirect, incidental, or consequential damages.
Dispute Resolution
Any disputes arising from these Terms and Conditions or the services provided will be addressed first through informal negotiation. If unresolved, disputes may be subject to mediation or arbitration as agreed by both parties.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida. Any legal action related to these terms shall be brought in the appropriate courts located in Florida.
Changes to Terms
Diamond Line Logistics reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us